At Peon Book, we aim to provide a seamless and reliable shopping experience. This Shipping and Delivery Policy outlines the terms and conditions for the delivery of your orders.
1. Delivery Locations
We deliver to most locations across India. To check if we deliver to your area, please enter your pin code at checkout.
2. Delivery Timeframes
• Standard Delivery: Orders are typically delivered within 2-5 business days.
• Same-Day Delivery: Available for select locations and products. Orders placed before [insert cutoff time] will be delivered the same day.
• Express Delivery: Get your order delivered within 24 hours for eligible products and locations.
Delivery timelines may vary based on product availability, location, and external factors such as weather conditions or public holidays.
3. Shipping Charges
• Standard Delivery: Free for orders above ₹[ amount]. A nominal fee of ₹[ amount] applies for orders below the minimum threshold.
• Express and Same-Day Delivery: Additional charges apply and will be displayed during checkout.
4. Order Tracking
Once your order is dispatched, you will receive a tracking link via email or SMS. You can use this link to monitor the status of your delivery in real-time.
5. Failed Delivery Attempts
Our delivery partner will attempt to deliver your order up to two times. If delivery is unsuccessful, the order will be returned to us, and our team will contact you for further instructions.
6. Package Inspection
We recommend inspecting the package upon delivery. If you notice any damage, tampering, or missing items, please inform our delivery personnel and contact us immediately.
7. International Shipping
Currently, Peon Book does not offer international shipping.
8. Delays and Exceptions
While we strive to deliver on time, certain conditions beyond our control, such as natural disasters or government restrictions, may cause delays. In such cases, we will keep you informed about the status of your order.
9. Contact Us for Shipping Assistance
For questions or assistance regarding shipping and delivery, please reach out to us:
Email: support@peonbook.com
Phone: +91 6238 300 830
Office Address: Lulu Cyber Tower-1, Infopark, Kakkanad, Kochi-682042
Thank you for choosing PeonBook! We are committed to ensuring your orders reach you promptly and safely.