We’ve compiled answers to some common questions to help you with your Peon Book shopping experience.
1. What is Peon Book?
Peon Book is your trusted e-commerce partner for daily essentials, groceries, and more. We provide a seamless shopping experience with fast delivery and top-quality products, catering to your everyday needs.
2. How do I place an order on Peon Book?
• Browse through our wide range of products on the website.
• Add your chosen items to the cart.
• Proceed to checkout, provide your delivery details, and make the payment.
• Sit back and relax while we deliver your order!
3. Do you deliver to my location?
To check if we deliver to your area, simply enter your pin code on the product page or during checkout.
4. What payment methods do you accept?
We accept:
• Credit/Debit Cards
• Net Banking
• UPI (Google Pay, PhonePe, Paytm, etc.)
• Cash on Delivery (available for select locations and orders).
5. Can I modify or cancel my order?
• Modification: Orders can be modified before they are processed for delivery. Contact our customer support for assistance.
• Cancellation: Orders can be canceled before shipment. Refunds will be processed within 5-7 business days.
6. How can I track my order?
Once your order is dispatched, you will receive a tracking link via email or SMS. Use the link to monitor your delivery status.
7. What is the return policy?
You can return products within [insert time period] if they meet our return eligibility criteria. For detailed information, refer to our Returns and Refunds Policy.
8. What should I do if I receive a damaged or wrong item?
Please contact our customer support within 24 hours of delivery. We will arrange a replacement or refund promptly.
9. Are there any delivery charges?
Delivery is free for orders above ₹[insert amount]. For orders below the minimum value, a nominal delivery charge will apply. Additional charges may apply for express or same-day delivery.
10. Do you offer same-day delivery?
Yes, same-day delivery is available for select products and locations. Place your order before [insert time] to qualify.
11. How do I contact customer support?
You can reach us via:
Email: support@peonbook.com
Phone: +91 6238 300 830
Office Address: Lulu Cyber Tower-1, Infopark, Kakkanad, Kochi-682042
12. Can I shop offline at Peon Book?
Yes, you can visit our retail locations for an in-person shopping experience.
13. Does Peon Book support bulk orders?
Yes, we cater to bulk orders for households and businesses. Contact our customer support team for details.
14. How can I stay updated on offers and new products?
Follow us on our social media channels or subscribe to our newsletter for the latest updates, exclusive deals, and product launches.